Does it work with Zendesk, Freshdesk, Intercom or HubSpot?
There is nothing to plug in. It types wherever the cursor is, so any helpdesk in a browser or on the desktop works as it is — the same for the shared inbox and the live-chat console.
use case · support teams
Voice for support teams — answer at talking speed, show where to click.
Support is explaining — the same steps, the same fixes, ticket after ticket, typed by hand. Say the reply instead, and when the answer is "click here, then here", send a picture with the here already circled.
replies at talking speed
Put the cursor in the reply box — helpdesk, shared inbox, live chat, whatever your team uses in the browser or on the desktop — press Ctrl ` , and talk. The reply appears as editable text: check it, tweak it, send it. Nothing is sent on your behalf.
Fast should not read as rushed. The Polish voice mode tidies grammar and drops the filler before the words land, so a spoken answer still sounds considered. It runs free on the built-in local model or your team's own Ollama server; Pro can route it through your own OpenAI or Claude account. Add a mode of your own for the house tone — warm, short, no jargon — with its own shortcut.
show them where to click
- 1
Press Alt `
Drag over the part of the screen the customer needs to find: the panel, the button, the field.
- 2
Narrate the fix while you draw
Arrow the button, circle the field, box the setting — and say the steps as you go. Undo if the arrow lands wrong.
- 3
Paste into the ticket
The annotated screenshot and your transcribed steps land together. No save, no attach, no writing the steps up twice.
the answer you give five times a day
Hover the button and recent transcripts are a click away — search, paste again, polish. The reply you gave this morning is the reply you give this afternoon. Pro keeps that history on disk across restarts and can give the helpdesk its own settings, down to the keystroke sent after a paste.
and for what you pass along
The bugs customers find have to travel onward too. Same gesture: crop the error, circle the odd part, say what happened — and paste it into the team chat or the tracker. The picture carries the evidence; your words carry the story. Bug reports that show the bug →
for the whole team
The free tier is free for commercial use, so a team can start today with nothing to buy. Pro is a one-time purchase per person, and team licensing — seats bought together, one invoice — is on the way. Pricing →
customer data stays put
Support screens are full of other people's details, so where this runs matters: by default your speech becomes text on your machine and screenshots stay in a local folder. No recording leaves the agent's computer, and nothing is tracked. What reaches the ticket is exactly what you paste into it. The full network-use table →
questions
Can the whole team use the free version at work?
Yes. The free tier is free for commercial use, with unlimited dictation and core Crop & Speak.
Does the customer need anything?
No. They receive an ordinary image and ordinary text in the reply.
Where do the screenshots go?
A local folder on the agent's own computer, and into the ticket only when pasted. Audio is never uploaded and the app tracks nothing.
Free at work, for the whole team. Related: reporting bugs with screenshots, dictating email, speech to text for Windows and all use cases.